ABC put out a report a year or two ago that stated that the average American spends about $1,000 a year on his or her cell phone bill. Analysts estimate that 80 percent of American wireless subscribers are paying service providers $200 a year for excess minutes, messages, and mobile data. That adds up to over $52 billion of wireless waste a year!
For years now we've been big proponents of low cost no contract cell providers, and we've reviewed several of our favorites here on this site. This past week I discovered another low cost provider that promises to be even more affordable, Tello Mobile. They have customizable plans that can come in starting at $5/month, depending on your needs! Today I thought I'd do a quick post talking about Tello Mobile, who they are, what they have to offer and how you can use them to save.
Tello Mobile History
Tello Mobile is a wireless communications service provider that was just launched in the US market in the past year. It has been available in the UK since 2014, and both the US and UK versions of the company are offshoots of KeepCalling, an international telecommunications company registered in 2002 in USA.
KeepCalling has been listed by Inc 5000 as one of the fastest growing companies in the United States for 5 consecutive years.
So while they're new(ish) to the wireless provider game, they've been around for over a decade as a company – so they're no flash in the pan.
Tello Mobile – How It Works
Tello Mobile is a MVNO, a mobile virtual network operator, which essentially means they do not own and operate their own wireless network infrastructure. They rent space on a mobile network from an existing mobile network operator, typically one of the big companies like Sprint, AT&T, T-Mobile, etc.
Since they don't have to keep up the network and are only renting space on the network, they are able to get wholesale rates on the network and pass some of the savings on to us.
Tello Mobile is an MVNO on the Sprint network, which for me is great since I've been with other Sprint MVNOs in the past and we get great coverage in our area. If you're wondering if you get good coverage with Tello in your area, click on the link below and then click on “support/coverage” to view a coverage map.
Build Your Own Calling Plan – And Save
So what are the plans that are currently available on the Tello Mobile network, and how affordable are they?
Their plans aren't your traditional “choose a set calling plan” type plans, they're based on the idea of building your own calling, texting and data plan that fits your specific needs – and budget. They call it, “Build Your Own Plan”.
The cost for a plan can start at a minimum of $5/month for 100 minutes of talk, unlimited texts and no data, and it goes up from there depending on what your needs are.
For example, if I built my own plan based on my average current mobile usage (which is pretty low), I'd likely end up with a plan costing me about $10/month for 100 minutes of talk, unlimited texts and 1GB of mobile data.
The plans do go all the way up to $39 for an unlimited talk and text, and 10GB of data plan.
Tello does also have some predefined calling plans that you can just choose to make things easier. They include:
- $10/month 200 minutes of talk, unlimited texts, 500 MB of data
- $14/month unlimited talk, unlimited texts, 1GB of data
- $24/month unlimited talk, unlimited texts, 3GB of data
- $39/month unlimited talk, unlimited texts, 10GB of data
With whatever plan you choose you'll get no contract, no hidden fees whatsoever, and you can reconfigure your plan at any time with no extra fees. Plans renew automatically every 30 days, and you can cancel your plan at anytime, without any charges.
What Phones Can I Get?
Currently I see 5 new and 13 refurbished phones available for purchase from Tello on their site. They range in price from $29 for an old style flip phone, all the way up to $649 for a new Apple iPhone 7.
- LG Tribute HD $119
- Motorola Moto G4 $179.99
- Motorola Moto G6 Play $199
- Samsung Galaxy J7 $179
- Apple iPhone 8 $749
Refurbished Phones Available on Tello
- Alcatel Go Flip $39
- Kyocera Hydro Reach $75
- Samsung Galaxy S6 $199
- Apple iPhone 7 $489
- Samsung Galaxy S5 $139
- Apple iPhone 5s $199
- Samsung Galaxy S6 $199
- Samsung Galaxy S7 $269
- Apple iPhone 6s $329
- Motorola Moto E4 Plus $125
Bring Your Own Phone
Another nice thing is that you can bring any CDMA device free of contract, developed for Sprint over to Tello, you don't have to buy a phone through them. Also, some select phones made for other carriers – as long as they're unlocked – can be used as well. To find out if your phone will work, Go to the Tello site and click on “Shop/Bring Your Own Phone”.
Pros & Cons
What are the pros and cons of cell service with Tello Mobile? Here are a few:
- Low cost – super affordable: Depending on your needs your service will be anywhere from $5-$39/month, never more. Much cheaper than the average $83/month phone bill mentioned above!
- Flexible, build your own calling plans: Every person has different calling, texting and data usage habits. For me, I hardly ever call so for me putting together a plan that has few calling minutes, but more data, makes sense. Others may want more texts. Whatever your needs, you can create a mobile plan that fits you.
- Ability to switch plans whenever you want: If you want to upgrade your data allowance, calling minutes or number of text messages, you can do that at any time with no fees. Never pay for more than you need!
- Free tethering: Tello phones offer free tethering to your other devices, which most MVNOs don't offer.
- Good phones available: The service has everything from iPhones to Galaxy S7 smartphones available. If you don't need a fancy phone, there are cheaper alternatives available as well!
- Make calls on WiFi – even in your basement!: If you typically can't make cell phone calls in your basement, or at your job – as long as you've got a WiFi signal you can now make calls using the My Tello app!
- Make international calls, as long as you have good WiFi: I remember paying through the nose for calling cards when my family took a cruise a few years back. Now, as long as you have WiFi you can make calls to the U.S. with the My Tello app, even if you're overseas.
- Port your existing number: You can port your existing phone number to the service and keep your existing number.
- 24/7 friendly Customer Service: You can reach out b phone, email or get a call back24 hours a day.
- No roaming: According to Tello, “we do not offer roaming services or national roaming at this time“. That is disappointing, but to help offset this, they do offer the My Tello app which allows you to call over WiFi.
- Nicer phones can be expensive when not subsidized: When buying phones from Tello, you'll likely be paying full price as the phone cost isn't being subsidized by expensive calling plan costs and long term contracts. You can abate this a bit by buying a used and unlocked phone elsewhere and bringing it in.
- Setup snags: I have heard from a friend that the initial setup was a bit frustrating with Tello, but that they're happy with the service after all the setup confusion was resolved by their friendly customer service.
Tello Mobile seems like a good up and coming non contract cell service option. It ends up being cheaper or comparable in cost to most of the other services that I've looked into, and what I've heard from others is that they've got great customer service. Plus since they're on a recognizable national mobile network, you're likely going to get good coverage like we do.
I'd definitely recommend checking Tello out if you're looking to cut back on your expensive smartphone bill.
Find out more about the service and sign up via the link below.
Are you using Tello Mobile? How has the service worked for you? How much are you saving?
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